Rates
Pricing follows the shape of the engagement—briefings and assessments have starting figures; shift reviews are quoted once we see queue and roster scope.
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Single Performance Briefing
From ฿28,000
Half-day walkthrough plus written briefing pack for one reporting window and the queues you name.
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Queue Health Assessment
From ฿18,500
Desk review of wait and abandon patterns with a 90-minute debrief for up to three queues.
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Coaching Scorecard Design
From ฿22,000
Two supervisor workshops, one-page scorecard template, and a sample coaching outline.
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Shift Pattern Review
Quoted per scope
Interval coverage mapped to arrival curves; price depends on number of queues and shift bands.
What changes the estimate
- Number of queues and channels in scope
- Whether work is on-site in Bangkok or fully remote
- How clean and complete the reporting export is
- Whether you need Thai and English materials for leadership
Deposits of 40% confirm the booking. Remaining balance is due on delivery of the written pack or workshop materials. Travel within Greater Bangkok is included for standard sessions; destinations outside Bangkok are quoted separately.
Ask for an estimate