Rates

Pricing follows the shape of the engagement—briefings and assessments have starting figures; shift reviews are quoted once we see queue and roster scope.

  • Single Performance Briefing

    From ฿28,000

    Half-day walkthrough plus written briefing pack for one reporting window and the queues you name.

  • Queue Health Assessment

    From ฿18,500

    Desk review of wait and abandon patterns with a 90-minute debrief for up to three queues.

  • Coaching Scorecard Design

    From ฿22,000

    Two supervisor workshops, one-page scorecard template, and a sample coaching outline.

  • Shift Pattern Review

    Quoted per scope

    Interval coverage mapped to arrival curves; price depends on number of queues and shift bands.

What changes the estimate

  • Number of queues and channels in scope
  • Whether work is on-site in Bangkok or fully remote
  • How clean and complete the reporting export is
  • Whether you need Thai and English materials for leadership

Deposits of 40% confirm the booking. Remaining balance is due on delivery of the written pack or workshop materials. Travel within Greater Bangkok is included for standard sessions; destinations outside Bangkok are quoted separately.

Ask for an estimate